While the information is an important thing for everyone today. To serve customers is our concern. But the most important thing for us is our customers' relying on us. Therefore, we, Kanda Digital Co., Ltd., with its located at 99 3rd Floor, L3-A03 Room, Ramkhamhaeng Rd, Suan Luang, Suan Luang, Bangkok 10250 ("1Convo") hereby declare our policy to safeguard confidential information of our customers or individual who visits our web site.
You may visit our web site and find out our products and services, check our rates, and read more about us without giving us any information about yourself. 1Convo is committed to continuous improvement of our web site.
We may use software tools to gather information about site visitors' browsing activities in order to target areas for improvement, gathered Information may include date and time of visits, pages viewed, time spent at the site, browser types, internet service provider, and the site visited just before and just after the 1Convo site.
We will also track browsing activities of customers who have accounts with 1Convo and who use our Chatbot System Services. As part of our security procedures, 1Convo may use a "cookie" to authenticate a user's request. A "cookie" is information sent from a website to a visitor's computer while he or she is visiting the site. The cookies set by 1Convo will expire after online Chatbot session.
Information regarding our customers is used solely in the legitimate conduct of our business, to deliver superior service and to design products and special offers that is betterment to meet our customer's needs. Customer information will not be used, collected, or retained unless 1Convo has a legitimate business purpose to do so. We will collect personal information directly from you through requests for information, the application process, and value-added services that require personal contact with you. If you choose to provide personal information, such as name, address, e-mail, telephone and fax numbers, as well as demographic and customer identification, we will maintain this information, as well as your business activities and transactions, according to our usual strict security and confidentiality standards.
Our customer's information will be collected and retained during the course of a business relationship with you. For instance, when you send e-mail to 1Convo, we will retain the content of the e-mail, the e-mail address and our response in order to handle further questions which you may have, or necessary to follow-up, and to monitor how well we're responding to customer questions and concerns.
1Convo does not and will not provide or sell your personal information to any third party for independent use.
Further, we will not disclose your personal information to external organizations unless;
1Convo contracts with the third-party service providers to develop and maintain 1Convo 's transaction processing systems and provide other materials or services on 1Convo behalf. All third-party service providers working with or on behalf of 1Convo agree to safeguard our customer's information and must abide by applicable law.
Whenever 1Convo employs other organizations to provide support services, they are required them to conform to 1Convo 's privacy standards.
1Convo occasionally enters into joint marketing agreements and/or promotions with third parties in order to attract new customers. If you apply for an account with 1Convo as a result of such a promotion or offer, 1Convo reserves the right to confirm with the third party that you have opened an account with us, the type of account and date opened.
1Convo maintains a strong security standard in order to help prevent against loss or unauthorized access to your personal information.
1Convo has the procedures to assure that your personal information is accurate, current, and complete in accordance with commercial standards. 1Convo also has the procedures to respond to your requests for a correction of inaccurate information in timely manner.
Currently, no security measure that could absolutely prevent your information from being attacked by computer virus or worm or being accessed by unauthorized persons. Therefore, 1Convo recommends that the following procedures should also be observed and followed:
1Convo reserves its rights to make any changes to this Privacy Policy at any time. 1Convo shall inform you as soon as possible, in case 1Convo has made any substantial change that may affect to your privacy right.
If you want any assistance from 1Convo regardless of whether such assistance is required in respect of any additional information, any errors, any doubts of any transactions previously executed without your permission, you yourselves shall have to inform 1Convo by contacting 1Convo as above our address or e-mail [email protected]